Privacy policy
This version is effective from: 6 December 2023
This Privacy Notice (“Privacy Notice”) sets out how Story Picture Agency Limited processes your personal data in connection with our business, including the provision of our websites at https://storypictureagency.com/ and https://storypictureagency.photoshelter.com/archive (“Site”) and the products and services we offer, including through our Site (“Products and Services”).
We will update this Privacy Notice from time to time to reflect any changes or proposed changes to our use of your personal data, or to comply with changes in applicable law or regulatory requirements. We may notify you by email of any significant changes to this Privacy Notice, but we encourage you to review this Privacy Notice periodically to keep up to date on how we use your personal data. If we update this Privacy Notice, we will update the effective date at the top of the page.
1 Purpose of this privacy notice
This Privacy Notice explains our approach to any personal data that we might collect from you or which we have obtained about you from a third party, and the purposes for which we process your personal data. This Privacy Notice also sets out your rights in respect of our processing of your personal data.
When we talk about “personal data”, we mean any information which relates to an identified or identifiable living individual. Individuals might be identified by reference to a name, an identification number, location data, an online identifier (such as an IP address) or to other factors that are specific to them, such as their physical appearance.
This Privacy Notice is intended to assist you in making informed decisions when using our Site and our Products and Services. Please take a moment to read and understand it.
This Privacy Notice only applies to the use of your personal data obtained by us, whether from you directly or from a third party. It does not apply to personal data collected by third parties during your communications with those third parties or your use of their products or services (for example, where you follow links to third party websites over which we have no control, or you purchase goods or services from those third parties).
2 About Us
The Site and our Products and Services are made available by Story Picture Agency Limited (“STORY PICTURE AGENCY”, “we”, “us, “our”). STORY PICTURE AGENCY is the data controller responsible for your personal data. STORY PICTURE AGENCYis an English company (No: 13476708]) with its registered office at C/O Abt Capital, 3rd Floor, 28 Eccleston Square, London, England, SW1V 1NZ. We are registered as a data controller with the Information Commissioner’s Office, under registration number ZB142111.
3 How to contact us
If you have any questions about this Privacy Notice or want to exercise your rights as a data subject set out in this Privacy Notice, you can contact us using the following methods:
| On Site | Contact us using our Enquiry Form. |
| Send us an email at: info@storypictureagency.com | |
| Post | Write to us at: Story Picture Agency, 1 Albemarle St, Mayfair, London, W1S 4HA |
| Telephone | Call us on: 07816 352037. |
4 What personal data we collect
| Identity Data | First name; last name. |
| Contact Data | email address; social media handle; address and telephone number. |
| Registration Data | First name; last name; username; the password you select and any other personal data that you may provide when you register an account with us. |
| Profile Data | Account username; password and order details. |
| Financial Data | Bank account details and other payment information. |
| Transaction Data | Details about payments made between us and you; details of products purchased from us. |
| Behavioural Data | Data relating to your browsing activity or interaction with our emails, obtained through the use of cookies, pixel tags and other similar technologies; information about when your current or previous sessions started; details about any images you viewed or purchased through the Site. |
| Technical Data | IP address; browser type and operating system; geolocation, to ensure we are showing you the correct notices and information; any other unique numbers assigned to a device. |
| Marketing and Communications Data | Marketing preferences; service communication preferences. |
5 How we collect and receive personal data
We collect and receive personal data using different methods:
| Personal data you provide to us | You may give us your personal data directly, for example, when you purchase Products or Services, contact us with enquiries, complete forms on our Site or subscribe to receive our marketing communications. |
| Personal data we collect using cookies and other similar technologies | When you access and use our Site, we will collect certain Behavioural Data and Technical Data. We collect this personal data by using cookies and other similar technologies (see the “Insight, analysis and retargeting through Cookies” section below). |
| Personal data received from third parties | We may receive personal data about you from third parties. For example, we may receive your contact details from an industry contact or one of our customers. Other third parties may include analytics providers, data brokers, third party directories and third parties that provide technical services to us so that we can provide our Site and our Services. |
| Publicly available personal data | From time to time, we may collect personal data about you (Identity Data or Contact Data) that is contained in publicly available sources (including open source data sets or media reports) or that you or a third party may otherwise make publicly available (for example through news stories or posts on social media platforms). |
6 Who we collect personal data about
We collect and process personal data from the following people:
| Site visitors | If you browse our Site, we will collect and process your personal data in connection with your interaction with us and our Site. |
| People who contact us with enquiries | If you contact us with an enquiry through our Site, we will collect and process your personal data in connection with your interaction with us and our Site. |
| Contributor applicants | If you apply to be a contributor with us, we will collect and process your personal data in connection with your application. |
| Customers | If you purchase our Products and Services, we may collect and process your personal data in connection with the supply of Products or Services to you. |
| People who work for our customers and suppliers | If you work for one of our customers or suppliers and have responsibility for placing orders with us, administering your organisation’s account with us or handling our orders or our account with your organisation, we will process your personal data in connection with your organisation’s relationship with us. |
| Visitors to our physical locations | If you attend our offices or other locations, we may process personal data that you volunteer in connection with your visit and any enquiries you make. |
| Event attendees | If you attend one of our events, we will process personal data about you in connection with your attendance at the event. For example, we may ask you to complete a registration or feedback form, or another document relating to the event. |
7 How we use your personal data
We use your personal data for the purposes set out in this section. If we wish to make any changes to these purposes, or if we wish to use your personal data for any purpose that is not listed in this section, we will notify you using the contact details we hold for you.
Use of our Site.
| If you browse our Site | When you browse our Site, we collect and process Behavioural Data and Technical Data to help us understand how you are using and navigating our Site. We do this so that we can better understand which parts of our Site are more or less popular and improve the structure and navigation of our Site. Our legal basis for processing It is necessary for us to use your personal data to perform our obligations in accordance with any contract that we may have with you for the Products and Services, or it is in our legitimate interest to use personal data in such a way to ensure that we provide access to our Site in a secure and effective way and so that we can make improvements to our Site. |
| If you contribute to our Site | If you submit any content to us, including via our Site, such as photographs or videos, we may use your personal data (such as your Identity Data and/or Contact Details) for the purposes of making available particular Products and Services via our Site and promoting our Site and our Products and Services. We may use your personal data to credit you for your contribution. Our legal basis for processing Where we use your content in connection with Products and Services that we provide via our Site or otherwise, it is in our legitimate interest to use any personal data that you provide to us to ensure that we provide the relevant Products and Services in an effective way. Where we permit a third party to use your personal data contained within content that you submit, we will do so without your permission if we are satisfied that it is within our or the third party’s legitimate interest to use your personal data, including to promote our Products and Services or products and/or services offered by the third party. If it is not within our legitimate interest, we will contact you to ask your permission, in which case our processing of such personal data will be based on your consent. |
| If you download content from our Site | Our Site features a “Download” function, which allows registered users to download content, including photographs, that has been published on our Site and/or which we otherwise hold. After registration, if you request content from us, we will ask you to complete the login form, providing your Identity Data, Contact Data, and any other information relevant to your request. We will process this information in order to process and respond to your request. Our legal basis for processing If you have requested content from us, it is necessary for us to use your personal data to perform our obligations in accordance with any contract that we may have with you, or it is in our legitimate interest or a third party’s legitimate interest to use personal data in such a way to ensure that we process your request in an effective way. |
| If you link to social media sites and interact with our social media pages | If you click on one of the social media links on our Site or otherwise interact with our social media pages such as on Instagram or Twitter (including interacting with any ‘like’ or similar embedded features on our Site or social media accounts), we and the relevant social media platform may receive information relating to such interaction and may share your personal data in connection with this purpose, such as certain Behavioural Data and Technical Data. For more information about how we use this personal data, please see the “Insight, analysis and retargeting through Cookies” section below. The relevant social media platform may also be a controller in respect of the personal data that is collected via your use of our social media pages and may use that personal data for additional purposes. For details of how the relevant social media platform uses your personal data, please see the privacy policy of the relevant social media platform. Our legal basis for processing It is in our legitimate interest to use personal data in the ways described above to ensure that we provide the Site in an effective way and to promote our Site via social media. |
| Fulfilment of our Services | We collect and maintain personal data that you submit to us for the purpose of supplying photographers or videographers for custom photography or film production. We may collect and process your personal data whether you are interacting with us on your own behalf or on behalf of any organisation you represent. The personal data we process may include your Identity Data, Contact Data and Financial Data (where applicable). We process this information so that we can fulfil the supply of Services, maintain our user databases and to keep a record of how our Services are being used. Our legal basis for processing It is necessary for us to use your personal data to perform our obligations in accordance with any contract that we may have with you, or it is in our legitimate interest or a third party’s legitimate interest to use personal data in such a way to ensure that we provide the Services in an effective, safe and efficient way. |
Customer service, enquiries and product returns.
| If you have a general question or need help with any issue concerning our Site or our Products and Services | There are various ways in which you are able to contact us (see the “How to contact us” section above). In particular, our Site features a “Contact Us” section, which invites you to submit general enquiries about our Site via our Enquiry Form. When you make an enquiry, we will collect and process your Identity Data, Contact Data and, if applicable, certain Profile Data, as well as any other personal data you volunteer that is relevant to your enquiry. If you have a technical issue concerning our Site, we may also collect and process Behavioural Data and Technical Data to help us diagnose the technical issues you are experiencing and to help us resolve them in an efficient way. We use this information to manage and respond to your enquiry. Our legal basis for processing It is in our legitimate interest to use your personal data in the ways described above to ensure that we are able to help you with your enquiry, provide a good standard of service and improve our customer services. |
| If you sign up for and/or attend one of our events | From time to time, we may organise and host events for the purpose of training photographers, promoting our business, for charitable causes, or other reasons. We may process your Identity Data and Contact Data to communicate with you about such events where you have specifically requested information about such events or where we have another lawful basis for sending that information to you. We may process your Financial Data if you purchase a ticket for certain events. If you attend one of our events, we may use your Identity Data and Contact Data to record your attendance at the event and for related record-keeping purposes and, if relevant, we may collect and process any dietary requirements you may have. You may also feature in photographs taken at our events and such photographs may appear in publications that we make available. Our legal basis for processing It is necessary for us to use your personal data in this way to perform our obligations in accordance with any contract that we may have with you where you have signed up to attend an event, or it is in our legitimate interest or a third party’s legitimate interest to use personal data in such a way to ensure that the event is operated in an effective way. We may specifically ask your permission to use your photographs, quotes, testimonials, or other content that you make available or publish at the event. Where this is the case, our processing of your such personal data will be based on consent. |
Insight, analysis and retargeting through Cookies.
| If we use cookies to help us understand more about you and your use of our Site and our Products and Services | We and our third-party partners use cookies, web beacons, pixel tags and other similar technologies (which we generically refer to as “Cookies”) to collect data from the devices that you use to access our Site, our Products and Services and any emails that you receive from us. The data that is collected includes Behavioural Data and Technical Data, and certain Contact Data. Cookies are texts files containing small amounts of information which are downloaded to your browser and accessed by the website operator or third parties when you visit the Site or another website that recognises the cookie. For more information on Cookies please visit All About Cookies. We and our third-party partners use this data to analyse how you use our Site and our Products and Services and the effectiveness of our Site and our Products and Services, including: to analyse how you use, and the effectiveness of, our Site and our Products and Services;to identify registered users so that they can retrieve Lightboxes or previous image downloads.to count users who have visited our Site or opened an email and collect other types of information, including insights about visitor browsing habits, which helps us to improve our Site, our Products and Services and the effectiveness of our emails;to measure the effectiveness of our content;to learn what parts of our Site are most attractive to our users, which parts of our Site are the most interesting and what kind of features and functionalities our visitors like to see; to help us understand the type of content that is most likely to appeal to our customers; andto help us with the selection of future product and service lines, website design and to remember your preferences. Our legal basis for processing Where your data is collected through the use of non-essential cookies, we rely on consent to collect your personal data and for the onward processing purpose. In certain circumstances, we may rely on another lawful basis when we use your personal data collected via the use of cookies. For example, where we use personal data collected through the use of analytics cookies to analyse how you use our Site, it is in our legitimate interest to use your personal data in such a way to improve our Site and our Products and Services. |
Advertising and marketing activities.
| If we send you marketing communications by email | We use your Identity Data, Contact Data and Marketing and Communications Data to send you (or the organisation you represent) marketing communications by email. Our marketing will include press releases and information about us, our Site, our Products and Services and any events we may hold. Our legal basis for processing It is in our legitimate interest to use your personal data for marketing purposes, for example to decide what marketing content we think may appeal to you. However, we will only send marketing communications to you by email where you have consented to receive such content by email, or where we have another lawful right to send marketing to you using email. For example, we may rely on our legitimate interest to send marketing by email and/or SMS to certain business users of our Site and our Products and Services. |
Contributors.
| If we use your personal data in connection with our contributor relationship | We use your personal data to assess your suitability as a contributor. We also use your Identity Data and Contact Data to communicate with you and to keep records about our contributor application process. After you become a contributor, we will collect and process your personal data in order to manage our relationship with you. The personal data we process may include your Identity Data and your desired credit, Contact Data, Press Card number, Financial Data, your content special interest, details of your camera equipment and your editing process, any personal data that you volunteer during your interactions with us, or any personal data which is contained in any communication about you that we receive from our customers. Our legal basis for processing Where we use your personal data in connection with our contributor relationship, it will be in connection with us taking steps at your request to enter into a contract we may have with you or it is in our legitimate interest to use personal data in such a way to ensure that we have an effective working relationship. |
| If you appear in a photograph which has been submitted to STORY PICTURE AGENCY | Where photographs are taken at a public event or for an editorial purpose where the image is likely to be in the public interest and/or newsworthy, in most instances it will be impossible or impractical to obtain model releases. In such situations, we comply with professional press standards such as those set out in the IPSO code. If you take part in a photoshoot arranged by a STORY PICTURE AGENCY photographer you may be asked to sign a model release relating to any photographs taken of you. We may process your Identity Data and Contact Data in relation to the use of such photographs for non-commercial and/or commercial publication in any media and/or any other purpose specified in the model release. We may also use your Identity Data and Contact Data to communicate with you and to keep records about the photographs you appear in for the duration of the model release. Our legal basis for processing Where we use your personal data in connection with the model release, it will be to perform our obligations in accordance with a contract to which you are party, or it is necessary for to us to take steps at your request to enter into a contract we may have with you. We may also rely on our legitimate interest or a third party’s legitimate interest to use personal data to provide our Products and Services in an effective and efficient way. |
Receipt of products and services from our suppliers.
| If we have engaged you or the organisation you represent to provide us with products or services | If we have engaged you or the organisation you represent to provide us with products or services (for example, if you or the organisation you represent provide us with services such as IT support or financial advice), we will collect and process your personal data in order to manage our relationship with you or the organisation you represent, to receive products and services from you or the organisation you represent and, where relevant, to provide our Products and Services to others. The personal data we collect from you may include your Identity Data and Contact Data and any other personal data you volunteer which is relevant to our relationship with you or the organisation you represent. Our legal basis for processing It is necessary for us to use your personal data to perform our obligations in accordance with any contract that we may have with you or the organisation you represent, or it is in our legitimate interest to use personal data in such a way to ensure that we have an effective working relationship with you or the organisation you represent and are able to receive the products and services that you or your organisation provides, and provide our Products and Services to others, in an effective way. |
Business administration and legal compliance.
| If we need to use your personal data to comply with our legal obligations or in connection with the administration of our business | We may use your personal data: (i) to comply with our legal obligations; (ii) to enforce our legal rights; (iii) to protect the rights of third parties; and (iv) in connection with a business transition such as a merger, reorganisation, acquisition by another company, or sale of any of our assets. Our legal basis for processing Where we use your personal data in connection with a business transition, to enforce our legal rights or to protect the rights of third parties, it is in our legitimate interest to do so. For all other purposes described in this section, we have a legal obligation to use your personal data to comply with any legal obligations imposed upon us, such as a court order. We will not process any special (or sensitive) categories of personal data or personal data relating to criminal convictions or offences except where we are able to do so under applicable legislation or with your explicit consent. |
8 If you fail to provide your personal data
Where we are required by law to collect your personal data, or we need to collect your personal data under the terms of a contract we have with you, and you fail to provide that personal data when we request it, we may not be able to perform the contract we have or are trying to enter into with you. This may apply where you do not provide the personal data we need in order to provide the Products and Services you have requested from us or to process an application to register an account. In these circumstances, we may have to cancel your application or the provision of the relevant Products and Services to you, in which case we will notify you.
9 How we obtain your consent
Where our use of your personal data requires consent, you can provide such consent at the time we collect your personal data following the instructions provided, or by informing us using the contact details set out in the “How to Contact Us” section above.
10 Third-party links
This Privacy Notice only applies to personal data processed by us through your use of our Site and/or in connection with our business operations.However, from time to time, our Site may contain links to third-party websites and services. We have no control over these websites and services and this Privacy Notice does not apply to your interaction with the relevant third parties.
When you use a link to go from our Site to another website (even if you don’t leave our Site) or you request a service from a third party, your browsing and interactions on any other websites, or your dealings with any other third-party service provider, is subject to that website’s or third-party service provider’s own rules and policies. For example, our Site invites you to set up an account via PhotoShelter. When you click on the links we provide to such third-party platforms, you will be transferred from our Site to the relevant third-party platform and the privacy notice (and other terms and conditions) of that platform will apply to you.
We do not monitor, control or endorse the privacy practices of any third parties. We encourage you to become familiar with the privacy practices of every website you visit or third-party service provider that you use in connection with your interaction with us and to contact them if you have any questions about their respective privacy notices and practices.
11 Sharing personal data
When processing your personal data, we may need to share it with third parties as set out in the table below. This list is non-exhaustive and there may be circumstances where we need to share personal data with other third parties.
| Third-party suppliers who maintain our Galleries and Archive | We share personal data with PhotoShelter Inc who support us in providing the Galleries and Archive on our Site. They receive personal data when you interact with us in certain ways, such as when you provide your email address on the Site in order to grant you access to an image gallery. Their servers are located in secure data centres in the US. For further information, Photoshelter’s privacy policy is here: https://company.photoshelter.com/privacy/ |
| Third-party suppliers who provide applications/ functionality, data processing or IT services | We share personal data with third parties who support us in providing our Site and help provide, run and manage our internal IT systems. Such third parties may also include, for example, providers of information technology, cloud-based software-as-a-service providers, identity management, website design, hosting and management, data analysis, data back-up, security and storage services. The servers powering and facilitating that cloud infrastructure are located in secure data centres around the world, and personal data may be stored in any one of them. We also share your personal data with third-party service providers to assist us with insight analytics. |
| Payment providers and banks | We share personal data with third parties who assist us with the processing of payments and refunds. |
| Delivery and courier companies | We share personal data with suppliers who assist us in the delivery of our Products and Services to our customers. |
| Third-party email marketing | We share personal data with specialist suppliers who assist us in managing our marketing database and sending out our email marketing communications and account-related communications. |
| Event partners and suppliers | When we run events, we will share your personal data with third-party service providers that are assisting us with the operation and administration of that event. If we are running an event in partnership with other organisations, we will share your personal data with such organisations for use in relation to the event. |
| Auditors, lawyers, accountants and other professional advisers | We share personal data with professional services firms who advise and assist us in relation to the lawful and effective management of our organisation and in relation to any disputes we may become involved in. |
| Law enforcement or other government and regulatory agencies and bodies | We share personal data with law enforcement or other government and regulatory agencies or other third parties as required by, and in accordance with, applicable law or regulation. |
| Other third parties | Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, or to establish, exercise or defend legal rights. We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation. |
12 Transfers outside the UK and the European Economic Area (“EEA”)
Where necessary in order to provide our Site and our Products and Services, we will transfer personal data to countries outside the UK and the EEA.
Non-EEA countries do not have the same data protection laws as the UK and the EEA. In particular, non-EEA countries may not provide the same degree of protection for your personal data, may not give you the same rights in relation to your personal data and may not have a data protection supervisory authority to help you if you have any concerns about the processing of your personal data. However, when transferring your personal data outside the UK or the EEA, we will comply with our legal and regulatory obligations in relation to your personal data, including having a lawful basis for transferring personal data and putting appropriate safeguards in place to ensure an adequate level of protection for the personal data. We will take reasonable steps to ensure the security of your personal data in accordance with applicable data protection laws.
| Adequacy decisions | We may transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government and/or European Commission (as applicable). |
| Model clauses | Where we use certain service providers, we may use specific standard contractual clauses approved by the UK Government and/or European Commission which give personal data the same protection it has in the UK and/or Europe. |
13 How long we keep your personal data
In respect of personal data that we process in connection with the supply of our Products and Services, we may retain your personal data for up to seven years from the date of supply of the relevant Products and Services and in compliance with our data protection obligations. We may then destroy such files without further notice or liability.
Where we process personal data in connection with the registration and use of an account on our Site, we may retain your personal data for up to seven years from the date that the relevant account is terminated (and in compliance with our data protection obligations). We may then destroy such files without further notice or liability.
Where we process any other personal data, we will retain relevant personal data for up to three years from the date of our last interaction with you (and in compliance with our data protect obligations). We may then destroy such files without further notice or liability.
If any personal data is only useful for a short period (e.g. for a specific activity, event or marketing campaign), we will not retain it for longer than the period for which it is used by us.
If you have opted out of receiving marketing communications from us, we will need to retain certain personal data on a suppression list indefinitely so that we know not to send you further marketing communications in the future. However, we will not use this personal data to send you further marketing unless you subsequently opt back in to receive such marketing.
14 Confidentiality and security of your personal data
We are committed to keeping the personal data you provide to us secure, and we have implemented information security policies, rules and technical measures to protect the personal data under our control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. In addition, all our employees and data processors (i.e. those who process your personal data on our behalf) are obliged to respect the confidentiality of the personal data of all users of our Site and those who purchase our Products and Services.
15 Personal data of minors
Our Site is not intended for use by, or targeted at, minors (individuals under the age of 18) and we do not knowingly collect personal data of minors. If we do collect personal data of minors, we will comply with all applicable laws and regulations relating to the processing of personal data of minors.
16 Your rights as a data subject
You have certain rights in relation to the personal data we hold about you. These rights include the right: (i) to obtain copies of your personal data; (ii) to have your personal data corrected or deleted; (iii) to limit the way in which your personal data is used; (iv) to object to our use of your personal data; (v) to transfer your personal data; (vi) not to be subject to decisions based on automated processing (including profiling); and (vii) to complain to a supervisory authority. If you would like to exercise any of these rights, please contact us using the details set out in the “How to Contact Us” section above.
| Your right of access | If you ask us, we will confirm whether we are processing your personal data and, if so, provide you with a copy of that personal data (along with certain other details). If you require additional copies, we may charge a reasonable fee for producing those additional copies. |
| Your right to rectification | If the personal data we hold about you is inaccurate or incomplete, you are entitled to have it rectified. If we have shared your personal data with others, we will let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we will also tell you who we have shared your personal data with so that you can contact them. |
| Your right to erasure | You can ask us to delete or remove your personal data in some circumstances, such as where we no longer need it or where you withdraw your consent (where applicable). If we have shared your personal data with others, we will let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we will also tell you who we have shared your personal data with so that you can contact them directly. |
| Your right to restrict processing | You can ask us to “block” or suppress the processing of your personal data in certain circumstances such as where you contest the accuracy of that personal data or you object to us processing it for a particular purpose. This may not mean that we will stop storing your personal data but, where we do keep it, we will tell you if we remove any restriction that we have placed on your personal data to stop us processing it further. If we have shared your personal data with others, we will let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we will also tell you who we have shared your personal data with so that you can contact them directly. |
| Your right to data portability | You have the right, in certain circumstances, to obtain personal data you have provided to us (in a structured, commonly used and machine-readable format) and to reuse it elsewhere or to ask us to transfer it to your chosen third party. |
| Your right to object | You can ask us to stop processing your personal data, and we will do so, if we are: (i) relying on our own or someone else’s legitimate interest to process your personal data, except if we can demonstrate compelling legal grounds for the processing; or (ii) processing your personal data for direct marketing purposes. |
| Your rights in relation to automated decision-making and profiling | You have the right not to be subject to a decision when it is based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for the entering into, or the performance of, a contract between you and us. |
| Your right to withdraw consent | If we rely on your consent (or explicit consent) as our legal basis for processing your personal data, you have the right to withdraw that consent at any time. You can exercise your right of withdrawal by contacting us using our contact details in the “How to Contact Us” section above or by using any other opt-out mechanism we may provide, such as an unsubscribe link in an email. |
| Your right to lodge a complaint with the supervisory authority | If you have a concern about any aspect of our privacy practices, including the way we have handled your personal data, please contact us using the contact details provided in the “How to Contact Us” section above. You can also report any issues or concerns to a national supervisory authority in the Member State of your residence or the place of the alleged infringement. You can find a list of contact details for all EU supervisory authorities at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. As we are incorporated in the United Kingdom, our regulatory authority is the Information Commissioner’s Office (“ICO”). Contact details for the ICO can be found on its website at https://ico.org.uk. |
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Don’t be shy to get in touch. For any questions or queries:
07816 352037
3rd Floor, 28 Eccleston Square, Pimlico, London SW1V 1NZ